VPN Access Issues

ProfileXML overview

Remote Access Always On VPN
If set to true, credentials are cached whenever possible. However, there are situations in which an address assignment fails, so Windows automatically assigns the user an address from the If this is the default VPN server, set to True. Sign up Sign up Sign in. Is that the best method? We'd love to hear your thoughts. Connect with us Payment Methods.

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How to fix the four biggest problems with VPN connections

The Cisco VPN client has problems with some older and sometimes newer home routers, usually with specific firmware versions. If you have users with consistent connection problems, ask that they upgrade the firmware in their router, particularly if they have an older unit. Among the router models that are known to have problems with the Cisco client are:. If all else fails, have a spare router on hand to lend to a user to help narrow down the potential problems.

Ultimately, the router may need to be replaced. In this situation, users will see an error message is similar to VPN Connection terminated locally by the Client. Unable to contact the security gateway. This error can be caused by a couple of different things:.

Basically, for some reason, the IKE negotiation failed. Check the client logs, enabled by going to Log Enable, and try to find errors that have Hash Verification Failed to try to further narrow down the problem.

This problem can run across all of Cisco's VPN hardware since it's inherent in the way that IPSec worked before the introduction of standards that allowed modification of packet headers during transmission. If you're using a PIX firewall as both your firewall and VPN endpoint, make sure to open port , and enable nat-traversal in your configuration with the command isakmp nat-traversal 20 , where 20 is the NAT keepalive time period.

If you have a separate firewall and a Cisco VPN Concentrator, make sure to open up UDP port on your firewall with a destination of the concentrator. Further, make sure that any client that is in use on the user end also supports NAT-T. Again, there are a number of places you can check to try to nail down this problem. First, verify that the user's computer did not go into standby mode, hibernate, and that a screen saver did not pop up.

Stand by and hibernation can interrupt your network connection when the VPN client expects a constant link to a VPN server. Your user may also have configured their machine to shut down a network adapter after a certain amount of time in order to save power. If wireless is in use, your user may have wandered to a location with a low or no wireless signal, and the VPN might have dropped as a result.

Further, your user might have a bad network cable, problem with their router or Internet connection, or any number of other physical connection problems. There have also been some reports that a VPN endpoint PIX or concentrator that has exhausted its pool of IP addresses may also result in this error on the client, although I have personally never seen this.

Other symptoms may include an inability for any other machines on the user's network to ping the VPN machine even though that machine is perfectly capable of seeing all other machines on the network. If this is the case, the user may have enabled the VPN client's built-in firewall.

If this firewall is enabled, it will stay running, even when the client is not running. To change, open the client, and, from the options page, uncheck the box next to the stateful firewall option. Can Russian hackers be stopped? Here's why it might take 20 years. How driverless cars, hyperloop, and drones will change our travel plans. How labs in space could pave the way for healthcare breakthroughs on Earth.

We deliver the top business tech news stories about the companies, the people, and the products revolutionizing the planet. Our editors highlight the TechRepublic articles, galleries, and videos that you absolutely cannot miss to stay current on the latest IT news, innovations, and tips. If you are using shared keys, make sure they match If you're getting errors in your logs related to preshared keys, you may have mismatched keys on either end of the VPN connection.

Users running some firewall software are reporting errors when trying to connect to the VPN. This parameter can be one of the following types:. Comma-separated string to identify the trusted network. VPN does not connect automatically when the user is on their corporate wireless network where protected resources are directly accessible to the device. Following are example values for parameters used in the commands below.

Ensure that you change these values for your environment. Therefore, by adding the class instance, you configure the CSP. Likewise, it does not work in a Hyper-V enhanced session. The following example script includes all of the code examples from previous sections. Ensure that you change example values to values that are appropriate for your environment.

The ProfileXML configuration must be correct in structure, spelling, configuration, and sometimes letter case. If you see something different in structure to Listing 1, the ProfileXML markup likely contains an error.

In either case, start with the simplest version of the profile, and add components back one at a time until the issue occurs again.

In this scenario, create a user group to deploy the configuration script. However, you might use a query rule to add users to this collection dynamically for a larger-scale deployment. On the Search for Resources page, in Value , type the name of the user you want to add. On the Select Resources page, select the users you want to add to the group, and click Next. After you create the user group to receive the VPN profile, you can create a package and program to deploy the Windows PowerShell configuration script that you created in the section Create the ProfileXML configuration files.

Select the This package contains source files check box, and click Browse. Make sure you select a network path, not a local path. In Command line , type PowerShell.

Select the All Windows 10 bit and All Windows 10 bit check boxes. With the package and program created, you need to deploy it to the VPN Users group. On the Programs tab, at the bottom of the details pane, right-click VPN Profile Script , click Properties , and complete the following steps:.

On the Advanced tab, in When this program is assigned to a computer , click Once for every user who logs on.

In the Collection Types list top left , click User Collections. In Available distribution points , select the distribution points to which you want to distribute the ProfileXML configuration script, and click OK. With the ProfileXML configuration script deployed, sign in to a Windows 10 client computer with the user account you selected when you built the user collection. Verify the configuration of the VPN client. In the Configuration Manager Properties dialog, on the Actions tab, complete the following steps:.

Intune now uses Azure AD groups. Create the VPN device configuration policy to configure the Windows 10 client computers for all users added to the group.

If this is the default VPN server, set to True. Doing this enables this server as the default server that devices use to establish the connection. Set to Enable to connect to the VPN automatically at the sign-in and stay connected until the user manually disconnects.

Remember credentials at each logon: Boolean value true or false for caching credentials. If set to true, credentials are cached whenever possible. This must not be the cloud root certificate, nor the intermediate issuing CA certificate thumbprint. To test the configuration policy, sign in to a Windows 10 client computer as the user you added to the Always On VPN Users group, and then sync with Intune.

For other features you can configure, see the table below:. Our new feedback system is built on GitHub Issues. Read about this change in our blog post. Important Any other combination of upper or lower case for 'true' in the following tags results in a partial configuration of the VPN profile: Note If you have multiple NPS servers, complete these steps on each one so that the VPN profile can verify each of them should they be used.

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To allow a user to access the entire network, go to the Routing And Remote Access console and right-click on the VPN server that's having the problem. Select the Properties command from the resulting shortcut menu to display the server's properties sheet, and then select the properties sheet's IP tab. Apr 07,  · I can't access them either. When I turn off the VPN, access to internet is fine. IT group allowed me to take a loaner laptop to make sure it wasn't mine causing issues. The loaner also had the same problems. I've uninstalled and reinstalled the VPN software which did not solve the problem. If you're using a laptop, visit a free wi-fi hotspot and try the VPN from there. If you're able to use VPN over the hotspot's network, the problem lies somewhere with your home .